Communication issue while establishing Content Connector connection
When you try opening the content connector, no connections are visible and you get the error message below.
Solution
- Try opening the content connector again.
- Click "OK" on the error message.
- Select Tools -> Settings and change the setting from HTTPS to HTTP.
- Check if the issue is still present.
All memoQ versions
Error message:
TYPE:System.ServiceModel.CommunicationExceptionMESSAGE:An error occurred while making the HTTP request to https://*server address*/memoqcps/mgt/mgt. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.SOURCE:mscorlibCALL STACK:Server stack trace:at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]:at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)at MemoQ.CP.Common.MgtInterface.IMgtService.ListConnections()at MemoQ.CP.Client.MgtManager.ListConnections()at System.Threading.Tasks.Task`1.InnerInvoke()at System.Threading.Tasks.Task.Execute()--- End of stack trace from previous location where exception was thrown ---at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)at MemoQ.CP.Client.Controls.ConnectionsControl.<>c__DisplayClass16_0.<b__0>d.MoveNext() ------------------ Inner exception ------------------TYPE:System.Net.WebExceptionMESSAGE:The underlying connection was closed: An unexpected error occurred on a send.SOURCE:SystemCALL STACK:at System.Net.HttpWebRequest.GetResponse()at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)------------------ Inner exception ------------------TYPE:System.IO.IOExceptionMESSAGE:The handshake failed due to an unexpected packet format.SOURCE:SystemCALL STACK:at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)at System.Net.ConnectStream.WriteHeaders(Boolean async)
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