Knowledgebase : Product > memoQ Web
Description: There are some types of software issues that are not obvious and there is no information readily available to investigate the causes. We often hear from people in software development these problems require "debugging", which traditionally m...
Title : Internet Explorer compatibility issues with memoQ Web Context : You are trying to connect to memoQ Web using IE9 and you are confronted with the following error message: " Your browser is not supported. Please upgrade to Internet Explorer 8+ or F...
Title: CDATA section is "missing" from a file memoQ exported - why? Symptoms: You used memoQ to translate an XML file (either as monolingual or multilingual), and the exported file does not contain the same CDATA sections the original file had. Or you us...
Title: Main icons being used in the Discussion feature Description: With memoQ 2013, the Discussion feature was introduced. The commenting was enhanced, e.g. allowing multiple comments for segment, comments on document level, etc. The main Discussion ico...
When importing terminology data from CSV, both memoQ and QTerm offers to "update" existing term base entries based on entry ID. The point of this is to export a term base, make changes in the exported file to a specific entry (like changing a term in ent...
Title: How is the cost of support and upgrades calculated? Context: When you purchase a memoQ license (regardless whether it is translator pro or a server), you get a year of support and upgrades included. Sometimes customers don't understand, though, wh...
memoQ 2014 R2 and beyond does NOT support native .AI files, but it does support .SVG So, to translate Indesign files, you have several options: • The "free" one: download and install the open-source editor Inkscape, which does support .AI files (http://i...
Title: QTerm: what to do if TBX import fails? Description and fix: We have seen some cases where TBX import failed into QTerm. We are collecting the possible errors in this article. First of all, sometimes you have multi-word expressions for attribute na...
This article describes how memoQ uses translation memories, term bases, LiveDocs corpora, and the spelling checker if the current project or the resource(s) use a sublanguage, for example, English (US) instead of just English. The article also explains w...
Title: System landscape diagram for Kilgray's products Description: This article contains the system landscape diagram for Kilgray's products, including memoQ, memoQ server, webTrans, QTerm (these two referred to as memoQweb), and content connectors. The...
Symptom: The setup program terminates by reporting that 'Setup was interrupted before the product could be installed'. Possible cause 1: The IIS 6 Metabase Compatibility components are not installed. Resolution: Use Control Panel > Programs and Featur...
Title: Using QTerm term base in online project Description: When you have a license for QTerm, you can create browser-based term bases. You can customize the entry structure of a QTerm term base, grant permissions, create filters, etc. QTerm term bases h...
Title: Using Web PM for project creation in a web browser Description: When you log in to memoQWeb, and you have project manager license, you see the Web PM (Project management) home screen. The project dashboard is displayed. Here you can manage your me...
Title: Very high match rates when the segment to translate is very different from the source segment in the translation memory Description: In some cases, memoQ can return a TM entry as a high percentage match for a source segment that is very different....
Title: Wildcard characters are not retained when a memoQ term base is exported to MultiTerm XML format Description: If a memoQ term base contains wildcard characters (asterisk or pipe) and it is exported to MultiTerm XML format then the wildcard characte...
Title: Working with an online package as vendor Description: Your customer creates a package from an online project, and sends you as the vendor this package. You as vendor would like to further distribute the package content to your freelancers. Your cu...
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