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Knowledgebase

Product (340) Issue (172) Usage (200) Information Type (201) translator (221) reviser/ reviewer (4) terminologist (18) project manager (12) administrator (44)

Knowledgebase

Product(340) “Join Segment” does not work on TTX files. A use case for Microsoft debugging tools in memoQ support About the support & maintenance contract Accents not being exported correctly in Excel Accessing a memoQ server 5 with my memoQ 6 client (impossible) Accessing memoQ projects from both home and work machines	Issue(172) Accents not being exported correctly in Excel Accessing a memoQ server 5 with my memoQ 6 client (impossible) Additional server licenses don't show up in the license list attribute values mixed up in a document coming from a Transit package Automatic updates of memoQ - troubleshooting and log file locations Browser compatibility with memoQ Web (Webtrans) Calling the Resources API on a memoQ cloud server from Google Scripts CDATA section is "missing" from a file memoQ exported - why? Changing the display order of translation results in translation panel	Usage(200) About the support & maintenance contract Accents not being exported correctly in Excel Accessing a memoQ server 5 with my memoQ 6 client (impossible) Additional server licenses don't show up in the license list Adjusting fuzzy matches Asia Online does not return anything Automatic updates of memoQ - troubleshooting and log file locations AutoPick offers the same numbers twice Browser compatibility with memoQ Web (Webtrans) Calling the Resources API on a memoQ cloud server from Google Scripts
Information Type(201) About the support & maintenance contract Accents not being exported correctly in Excel Accessing a memoQ server 5 with my memoQ 6 client (impossible) Additional server licenses don't show up in the license list Adjusting fuzzy matches attribute values mixed up in a document coming from a Transit package Automatic updates of memoQ - troubleshooting and log file locations AutoPick offers the same numbers twice Browser compatibility with memoQ Web (Webtrans) Calling the Resources API on a memoQ cloud server from Google Scripts	translator(221) Corrupt TermExtract file Error message appears upon opening any translation document Internet Explorer compatibility issues with memoQ Web Accents not being exported correctly in Excel Accessing local memoQ projects from both home and work machines Adding a new inline tag Adjusting fuzzy matches Alignment "the traditional way" vs. LiveAlign attribute values mixed up in a document coming from a Transit package auto-translatables: translation pair in parentheses matched but not "translated"	reviser/ reviewer(4) Proofreading documents that haven't been translated in a CAT tool. Review your translations outside of memoQ in an online project Viewing changes made by reviewer
terminologist(18) Corrupt TermExtract file QTerm: what to do if TBX import fails? Convert SDLTM and SDLTB without SDL Trados Studio or MultiTerm Corrupt TermBase file Disabling the capitalisation of terms Editing extracted terms Entry IDs and updating terminology data in QTerm and memoQ Extracted term translation Fuzzy matching in term bases	project manager(12) CAL and ELM licensing Document Synchronization in Online Projects licing does not run because of a Linq exception. Main icons being used in the Discussion feature Project delivery from the Translator to the PM Restoring lost assignments for an online project Subvendor workflow in online projects User role assignments	administrator(44) Accessing local memoQ projects from both home and work machines Additional server licenses do not show up in the license list Basic troubleshooting steps for errors related to memoQ servers CAL and ELM licensing Changing the language of the notification mails sent by the memoQ server Comment field shrunk in online project compatbility between memoQ server and SQL Server (SQL Server compatibility levels) Confirming segments in different memoQ user roles Content Conenctor server with remote client Content connected project does not do version update

Cannot confirm my registration in Language Terminal

SYMPTOM You receive an error message when you click the confirmation link in the registration e-mail you received from Language Terminal, or when you paste the activation link from the e-mail in the text box in the Language Terminal website. RESOLUTIO...

Error: Error storing TM entry

TITLE: Error storing TM entry. CONTEXT: An error message shows up whenever you attempt to confirm a translation in memoQ for an online project. DESCRIPTION: When confirming a translation (_CTRL+ENTER_) a “ERROR STORING TM ENTRY” error message appears....

How to report technical issues

Here at Kilgray we do believe that good support is one of the cornerstones of our company - the other one being seriously bad jokes- , and we keep working hard to make it better and better (and the jokes worse). ------------------------- One of the wa...

Opening project throws XML error

OPENING A PROJECT IN MEMOQ THROWS AN ERROR, AND THE PROJECT DOES NOT OPEN. FIX: If the error message is the same as the one below, it means that the XML file storing the data of your monolingual review session in the project is corrupt. Deleting the "Mon...

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