Knowledgebase: Usage > Other
Asia Online does not return anything
Posted by P├ęter Botta on 26 February 2013 01:11 PM

Title: I cannot submit a job to Asia Online

Description:

You have set up your Asia Online account in memoQ. You have pressed the Test connection link and the test succeeded. However, you cannot submit a job to Asia Online. This might be caused of the project number is set to 0 in the AsiaOnlineConfig.xml file. The file can be found under (it is a hidden folder and if you have not set your Windows Explorer settings to show hidden folders, you need to do this first):

C:\ProgramData\MemoQ
Server\AsiaOnlineConfig.xml

Open this file in a text editor (e.g. Notepad++), replace the project number 0 with 1. Save the file. And try again to submit a job to Asia Online.

For each job in Asia Online, a project number for your Asia Online account is generated in this XML configuration file. If, for whatever reasons, your first job in Asia Online has the project number 0, you need to manually change the AsiaOnlineConfig.xml file and set the project number to 1.

Asia Online uses these project numbers to identify a specific project folder on their end.



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