Title: How to keep your memoQ projects and resources after reinstalling your system
Context: You are about to reinstall the system on which memoQ is installed and would like to keep all your work.
Backup all of your projects (from the Dashboard, select each project and click Backup selected) and store them on a separate device.
Secure a copy of your translation memories, TermBases and LiveDocs corpora as well. You can find the location of these files in Tools > Options > Locations.
Once you have reinstalled memoQ use the same serial number as you previously had. If for some reason the activation doesn't work, please let the support team know (firstname.lastname@example.org).
Make sure you include your name and serial number in your message.